#Resource # Gas Meter Removal Gas meter removal As you have indicated that you would like your gas meter removed, we first need to provide you with some further information so that you can make the most informed decision. Firstly, please confirm that the following statement is true: You are the homeowner or the landlord of the property for the meter removal request OR The homeowner or landlord has been notified of the meter removal request Secondly, please confirm that at least one of the following statements is true: Gas meter is no longer in use and you no longer want to pay standing charges. Gas supply is no longer required. Electric-only technology is used at the property (e.g. An Air source heat pump). Renovations or home improvements are being undertaken at the property. The property is being demolished. Scheduling of the appointment is processed by our engineers, if your desired appointment date/time is unavailable, then they will contact you further with other appointment options. Once the appointment has been booked, should you need to alter or cancel the appointment, please contact us directly at your earliest opportunity. If the appointment is cancelled on the day there may be a cancellation charge applied to your account. For the appointment to go ahead, you need to ensure that the engineer has ready access to the property. This includes the facility to park at or close to the address. Please advise of any restrictions that are in place. The engineer will also need access to the meter. Please ensure that there is a clear path to and space around the meter or meter box to allow the engineer to carry out the work. With the above in mind, we would like to set your expectations of how the removal process will work on the day of the appointment. Our engineers will call you on the day of the appointment, approximately 30 minutes before they arrive at your property. They will ask you to confirm that someone over the age of 18 is present. Once on-site, our engineer will begin by capping the incoming gas supply and removing the meter, this process usually takes around 1 hour to complete so please allow this time when agreeing to your appointment. Once complete, the engineer will relay the outcome of the appointment back to us and we will update your account to reflect the meter as being removed.All of this is done for you free of charge. At this point, your gas meter has been removed, and your account with --- [Money Saving Expert](https://forums.moneysavingexpert.com/discussion/6352688/who-is-responsible-for-removing-your-gas-meter/p2) We’re hard at work building a world run entirely on green electricity, and as we move closer to that goal, more people are asking us to disconnect their gas supply. So we thought we’d put together a blog explaining how we can help remove your gas meter and cap your supply safely. ## **Want us to disconnect your gas?** Just [get in touch](https://octopus.energy/contact-us/) with our friendly team about it. They’ll be able to share more info on how to remove your meter and cap your gas supply. ## **Moving away from gas** As people move away from burning gas to heat their homes and their water - ‘electrifying’ these processes instead - we expect (and encourage) more customers to start disconnecting their gas supplies. At the moment though, this process is still pretty rare, which means there’s not much widespread knowledge about how to organise this, how much it costs or who’s responsible for doing it. ## **Who is responsible for stopping my gas supply?**  It’s your energy supplier’s job to remove your gas meter and make sure the incoming gas supply is capped. Right now, because we get so few requests, we offer this service for free. Once the meter has been removed and the supply has been capped, you won’t have to pay a daily standing charge for gas. ## **What about the gas pipes that connect to my property?** The Gas Network Operator (GNO) is responsible for the gas pipe that comes from the gas main into the property. Some time after your gas has been disconnected, they’ll likely visit your property to check things out, and might decide to disconnect the gas pipe that runs into the house from the gas main in the street. If you ever needed an existing gas pipe in your property to be moved or removed (for example if building work is being carried out and the existing pipe is in the way), you need to contact your local GNO to do this work. [Find out who your Gas Network Operator is here](https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/connections-an[%E2%80%A6]home/who-my-gas-or-electricity-distribution-network-operator). ## **Will you ever charge for disconnecting my gas supply?** The electricity and gas meters in homes around the country aren’t owned by customers, or us – they’re actually owned by businesses called Meter Asset Providers (or MAPs). They charge us (and other energy suppliers) a monthly rental fee for your meter, and in some instances they do charge suppliers for removing a meter, because they’ll lose out on future income. Right now, because we get a fairly small number of these requests, we’re shouldering these charges and removing the meters free of charge for customers. But as it becomes more common, we might need to start charging for the removal of gas meters, not just to cover the MAP’s costs but also to cover the cost for the engineer’s time. We’ll try and avoid this and will of course let you know about any costs before booking or carrying out the work. **Important note**: in the majority of cases the removal of the meter is fairly simple. However, sometimes there may be other works involved in capping the supply that will require the network to make alterations to your supply. In those cases we do not cover the additional costs incurred by that third party, but the work we do to remove and cap the meter will still be covered for free. We’re working together with MAPs on a long-term solution, so that as gas capping becomes more common, there’s no cost barrier for someone looking to go green and get rid of their gas supply.